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What is Semaine’s happiness guarantee?Updated a year ago

Our goal is to make sure that you're happy and have the best experience possible with us. That means if our products aren't for you, we'll refund your first order in full, with proof of purchase, within 30 days from the date of purchase.

This happiness guarantee applies whether you are a new customer who just made your first order, or you are an existing customer who placed a first order for a new product.

We require all returns/refunds to be processed through our customer service team, if you do not reach out to them, and return your products without their consent, reimbursement can not be initiated. 

Unopened items can be returned within 30 days of purchase with a $5 shipping fee and a 20% restocking fee.

You can always contact us for any refund question at [email protected].

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