Is shipping free?

We've had to temporarily stop international shipping while we try to find new shipping partners. We are sorry for the inconvenience and are currently looking for another affordable option.

We&apos;ve had to temporarily stop international shipping while we try to find new shipping partners. We are sorry for the inconvenience and are currently looking for another affordable option.

Do you ship globally?

Generally an order will take 3-7 days, but it can take a little longer depending on holidays and weekends. If a shipment has not had an update in 15 days, we will send a replacement order.

Generally an order will take 3-7 days, but it can take a little longer depending on holidays and weekends. If a shipment has not had an update in 15 days, we will send a replacement order.

How long does shipping take?

We’ll take care of that for you. If your package is damaged, please send a photo to the email address below. If your order is missing, just message us in our chatbot or email support@semainehealth.com.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: SaolRegular, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.45px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We&#x2019;ll take care of that for you. If your package is damaged, please send a photo to the email address below. If your order is missing, just message us in our chatbot or email&#xA0;<a href="mailto:support@semainehealth.com?subject=Semaine%20package%20damaged%20or%20missing" rel="noopener noreferrer" style="box-sizing: border-box; color: inherit; text-decoration: none; background: rgb(255, 255, 255); font-family: SaolRegular, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.45px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">support@semainehealth.com</a>.

What if my package is damaged or missing?

You’ll receive an email when your order is shipped, and the same goes with your subsequent orders. You’ll get email notifications throughout the length of your subscription.

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How do I know when my order has shipped?

Please refer to our refund policy: https://www.semainehealth.com/policies/refund-policy.

Please refer to our refund policy:&#xA0;<a data-fr-linked="true" href="https://www.semainehealth.com/policies/refund-policy">https://www.semainehealth.com/policies/refund-policy</a>.&#xA0;

What is your return policy?

Semaine jars are made of recyclable aluminum and our shipper boxes and packaging material are made from recycled paper pulp.

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